Managed Online Monitoring

PBSI Technology Services are available with a range of choices

 

Below is a summary of services included with a PBSI Online Services Agreement

 

All PBSI Clients Receive

  • Unlimited Phone Support for covered equipment
  • Unlimited Direct Connect – Online Support for covered equipment
  • Your chose - Fixed Fee Monthly Billing or Time & Materials Pay-Per-Service
  • 100% No-Hassle Satisfaction Guarantee – You’re satisfied, or you don’t pay

 

Silver Level Managed Antivirus & Monitoring Services

  • Pay for Antivirus – Silver Level Monitoring is included no extra charge!
  • Silver Level Services include:
  • 24-7 Remote Monitoring
  • Stability and performance alerts - Hardware + Software
  • Server Backup Monitoring and online resolution
  • Firewall & web site monitoring with hacker alerts
  • PBSI notifies client of unusual events
  • Antivirus software licenses for covered PCs & Servers
  • Virus definition updates - Hourly
  • Virus monitoring and email alert notification
  • Spyware monitoring and email alert notification

 

Gold Level Monitoring Services – includes Silver Level Services,  plus:

  • Gold Level Services include: (adds only $2 per month per PC):
  • Virus REMOVAL and cleaning labor - online
  • Spyware REMOVAL and cleaning labor- online
  • Security patch management w/install (MS Apps, Java, browsers)
  • Executive Summary Monthly Report
  • Adding and removing users (firewall security) – included no extra cost

 

On-Site Hardware Maintenance Services

 

No matter which services you choose, PBSI Professional Technology Services team is here to help!

Contact PBSI for information or a quote:

                ITsales@pbsinet.com

                (800) 626-2306 ext.

 

 

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